Overview: This article will show you how to set up the Auto Responder Message.
Note: Click here to view the video instructions.
Step 1: In the left sidebar, under the Company drop-down, click "Account."
The screen will refresh, and the Company Profile page will appear.
Step 2: Click "Customization."
The screen will refresh, and the Customization screen will appear.
Step 3: Scroll down to the Renter Message Customization section on the left. Click "Edit Setting."
Step 4: Select "Use Rently default settings" if you want to use Rently's default message.
a.) If you select "Use Rently default settings," an email will be sent to potential renters who submit an inquiry.
b. If you don't select Rently's default message, one must be entered in the text box below.
c. Emails will be sent to potential renters who submit an inquiry. See below for an example.
Step 5: If there's been a price reduction, enter it in the text box below the Price Reduction Message.
a.) Emails will be sent to potential renters who submit inquiries. See below for an example:
Step 6: Move the toggle next to Application URL for Property to On if you wish to include the application URL in the auto responder email that will be sent to potential renters.
Step 7: Click "Save." Congratulations! You've successfully set up the Auto Responder Message!
If you need any additional assistance, please contact Rently support at 888-340-6340.