Viewing the Activity Log – Rently

Overview: This article will show you how to view the Activity Log in Rently Tour Manager (SF).

Step 1: In the left sidebar, under the Properties drop-down, click "All Properties."

The screen will refresh, and the All Properties page will display.

Step 2: Select the Property for which you wish to view the Activity Log.

The Edit Property menu will appear on the right side of the page.

Step 3: Click on "Activity Log."

The Activity Log will pop-up.

Step 4: Under "Date," you can view the following dates:

Rent Ready- The date the status was last changed to on market.
Device Assigned- The date a lock was assigned to the Property.
Self-Showing Activated- The most recent date self-showing was turned on.
Self-Showing Deactivated- The most recent date self-showing was turned off.
Agent Showing Activated- The most recent date Agent showing was turned on.
Agent Showing Deactivated- The most recent date Agent, showing was turned off.
Waitlisted On- The most recent date the waitlist was activated.
Device Unassigned- The most recent date a lock was unassigned.

Step 5: Scroll down to Leasing Activities & select the date range from the drop-down menu.

Step 6: In the Lead Traffic Source section, the percentage & number of viewings generated by the source (i.e., Rently, RentPath, etc.) can be seen.

Step 7: Scroll down to Showings. Showings is where you can view the following information:

Name- The name of the potential renter.
Email- The email used by the potential renter when scheduling the showing.
Phone Number- The phone number used by the potential renter when scheduling the showing.
Showing Date- The date of the completed showing.
Showing Type- Whether the showing was completed by Auto Viewing (self-guided tour) or Controlled Showing (Agent Showing).
Feedback- Any feedback left on the survey.
Source- The platform the viewing was scheduled from.

Step 8: Scroll down to Inquires. This is where you can view the following information:

Date- The date of the inquiry.
Renter Name- The name of the potential renter.
Email- The potential renter's email.
Source- What platform the inquiry came from.

Step 9: Scroll down to Waitlist. This is where you can view the following information:

Waitlisted Date- The date the potential renter was added to the waitlist.
Name- The name of the potential renter.
Phone Number- The potential renter's phone number.

Step 10: Scroll down to Vendors/Employees. This is where you can view the following information:

Record Date- The most recent date the Vendor/Employee accessed the Property.
Name- The name of the Vendor/Employee.
Phone #:
- Employees with the company- the Phone # section will show as "web unlock" or "web unshackle," depending on if the employee unlocked or unshackled the account.
- Outside Vendors- the Phone # section will show their phone number.
Email- the Vendor/Employee's email if registered with Rently.
Memo- A recording of the Realtor's name gathered if they are added to the system as a Vendor and record their name before entering the Lockbox serial number.

Step 11: In the table under SMS via Rently Tour Manager, you can view the following:

Phone #- The name of the prospective renter and their phone number.
Content- The text message that was sent to the prospective renter.
Sent at- The date and time the text message was sent.

Step 12: Click the drop-down under SMS via Rently Tour Manager to filter the data reflected in the table by phone number.

Step 13: In the table under Checkins, you can view the following:

Phone #- The prospective renter's phone number.
Content- The text message that was sent to the prospective renter.
Agreed at- The time the potential renter agreed to the disclaimer text in the Content section.

Step 14: Click the drop-down under Checkins to filter the data reflected in the table by phone number. Congratulations! You've successfully viewed the Activity Log! Great work!

If you need any additional assistance, please contact Rently support at 888-340-6340.

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