Updating Self-Tour Access & Parking Instructions

Overview: This article will show you how to update the Self-Tour Access & Self-Tour Parking Instructions so potential renters can successfully enter your Community.

Step 1: In the left sidebar, under the Properties dropdown, click "Communities."

The screen will refresh, and the Communities page will appear.

Step 2: Select the Community to update.

The page will refresh, and the General tab will appear.

Step 3:  Click on "Access Info."

Step 4: Scroll down to the Self-Tour Access Instructions. Click "Upload Photo." 

Step 5: A pop-up will appear. Select the file name and click "Open."

The screen will refresh, and the photo will appear.

Step 6: Enter the access instructions in the text box. See below for instructions on each Community Access type.

a. Lockbox- ensure the directions state the Lockbox location.

b. Code- ensure the directions state the intercom location.

c. None- ensure the directions state the primary entrance location.

Step 7: Under Self-Tour Parking Instructions, click "Upload Photo."

Step 8: A pop-up will appear. Select the file name and click "Open."

The page will refresh, and the photo will appear.

Step 9: Enter the Self-Tour Parking Instructions in the text box next to the photo. Provide parking instructions for potential renters visiting your Community.

Step 10: Scroll to the top right. Click "Save Changes."

Step 11: A pop-up will appear. Click "Yes." Congratulations, you've successfully updated the Self-Tour Access & Parking Instructions! Great work!

If you need any additional assistance, please contact Rently support at 888-340-6340.