December 2021 Release Notes

January 5th, 2022

We hope everyone had a great holiday and New Years! We close 2021 with some awesome updates and some major user experience updates planned for early January. We are pleased to share our December 2021 releases below, alongside some sneak peaks on what we are working towards in Q1. 

If you have any questions or feedback, please don't hesitate to reach out to us! You can schedule time directly with us for product feedback at the bottom of this article. 

 

What’s New

Pet Policy, Community Amenities, In-Unit Amenities, and Resident Parking Enhancements

Within your community's general settings tab you will now find new fields to outline important marketing information for your renters. Based on renter studies and surveys we have found these to be the most important items when determining a place to rent. Also, communities with this information have higher conversions for scheduled tours. Make sure to check this new section out and update the information here, as well as your updated Community Listing Page for its fresh new look!

Community Average Enhancements in Aggregate Data Dashboard

We've done some enhancements to the way in which averages are calculated in your portfolio's aggregate data dashboard. Now, we won't calculate communities with any activity into averages for more precise and accurate reporting. 

Include Tour Status in Multifamily Lead Activity CSV Report

We've added a new column in our data report for tour activity to easily know the status of the data in our CSV Report. We are working on more enhancements to this report, like including cancelled/no-show tours, as well as external IDs for guest cards related to these tours if you have an integration configured. To access these reports, navigate in your portal to Settings > Data Export.

ADA Property Manager Information:

On your renter's self-guided tour Journey, ADA will now display the property manager information when a prospect clicks on “How to contact a Property Manager” during a Self-Guided tour.

Entrata Enhancement for ILS Integrations

Allows for the proper creation of Guest Cards in Entrata from leads generated from our ILS partners that use our Availability API.

Realpage OneSite Multi-Unit Tour Block Off Times

This feature reads the community calendar and offers self-guided tour timeslots for scheduling when one is available. This feature works for all RealPage integrated communities with a Multi-Unit Touring.

Multifamily Portal Codebase Upgrade

We have been working the last year consistently on updating the codebase of our portal to something more advanced and fresh which eliminates a lot of the off user experience issues you may experience on our system. Alongside this update will be many more general changes which will make your day-to-day use of Rently more enjoyable.

Bug Fixes

Verbiage fix in Self Tour timer modal:

Fixed verbiage in the timer modal pop-up during a Self-Guided Tour

Lead form date format changed from DD/MM to MM/DD:

Fixed a bug when a prospect sees the date format as DD/MM when they select the Move-In Date 

IOS 15 Blank Screen Fix:

Fixed an issue that displays a blank screen for Iphone users using iOS 15

Crash Rescue Screen Enhancements

Prospects will not be displayed a something went wrong screen when there is a crash post which they will be able to refresh their screen

Parking instructions bug fix

Fixed a bug when a prospect is unable to view the parking instructions when checking in.

Improvements in Tour scheduling flow

Prospects will now be able to schedule tours only for a time other than their schedule time in another community to avoid scheduling overlaps.

Rently Logo Navigation bar fix

Fixed an issue when the Rently logo was not redirected properly to homes.rently.portal.

Yardi Guest Card Issues

Resolves issue of appointment events not properly being canceled on the Guest Cards because of multiple event types occurring on the same day.

Entrata Workflow Fix

Resolves issues with the Entrata Guest Card creation process that occurred with the recent Entrata API update.

Feedback? We would love to talk to you and figure out ways to help your leasing process for self-guided tours. Please schedule some time here over a cup of coffee on us!