How to Create a Resident Invitation

How to create a resident invitation

Invitations are sent to residents to allow them access and the capability to monitor their smart home devices.

Note: If you are using an integration system, you will not manually add residents from the portal.

Step 1: In the portal, navigate to the left-navigation bar, and click on "Residents."

When you click on "Residents," that tab will open. If you have not invited any residents, you might not see any resident invitations listed.

Step 2: Click on "Send Invitation"

When you click "Send Invitation," a new pop-up will appear. 

Step 3: Click on "Choose property," and a menu will display. Select the appropriate property. 

The Send Invitation menu will expand and enter the resident's information.

 

• Privacy Mode - This is for vacation Rentals; leave that as "OFF." 
• Enter resident's information:
• First name
• Last name
• From - Enter the start of the lease date to the end of the lease date. (Optional)
• Email - Ensure the email they provide for this is the email address used to register on the smart home app.
• Phone number
• Door Code - You can generate a new code, or you can pick a five digit code.
• Fob - You won't need to enter any information for this.
• Move out - You will only use this when residents are no longer residing at the property. If you move them out too soon, it removes all their information and their code(s) from the property.

Step 4: Once all the information has been completed, click "Invite."

Step 5: The Resident invitation will appear at the bottom of the pop-up.

Once completed, click the "X" in the upper right corner to close the menu.

Note: Invitations are listed in numerical order by their "Property," not by creation date. For convenience, use the residents search tool to locate a specific invitation.

If you need any additional assistance, please contact Rently support at 888-340-6340.