This article is meant to give insight into what the different user roles in our Multifamily Manager Portal means.
Super Admin - Has all the benefits of the admin, but has special privileges for generating Master Codes for Rently Bluetooth locks during time of residency/lease.
Admin - Can see and manage every community within the company, manage all devices in the company, and see data/reporting for all properties. They are able to manage and see Agents/Vendors for the whole company. They are also able to see Company Settings.
Regional Manager - Are assigned to multiple communities. They are able to manage the units, community details, and devices for those communities they are associated to. They are able to add new Agents with Leasing and Leads role to the communities they are assigned to.
Leasing and Leads - Can only be assigned to one community and see data associated to that one community. They are able to manage the units, media, devices, and community settings for the property they are assigned to. They are not able to see or change Company Settings details, or information related to other communities in the company.