If you have uploaded the wrong image in the verification part, it will be failed. You will receive a text with a link to fix the ID and selfie which can be used to reupload them again.
You can also reupload your ID and selfie by clicking on the link here: https://renter.rently.com/verificationInstructions
Note: Make sure you are logged into your account when you use the link.
Please make sure that you have uploaded a valid ID and all the info on your card should be visible.