Custom Phone Line for Advertising
Even with Rently automating your showings, there may be times when renters will need to contact a property manager.
Rently has a custom phone-tree number that we post with your listing when we syndicate to various rental sites, keeping your direct/office phone number off of the internet. When renters call in, they are given 3 options: Option 1) receive information about your property and the self-showing process, Option 2) receive a full list of all of your available properties, and Option 3) speak with a live representative.
Note: Option 3 forwards to the number listed as the Main Phone in your account settings.
How to Register a Customized Local Number
Under the Account tab, select Customization, then hit the Register Custom Phone Line button. Input a local area code, then choose a number from the list. This is the number that will now display on your listings.
You can also customize the greeting on your custom phone-tree to suit your needs. For example, if the Option 3 number leads to a specific manager, you can mention that.
As a further level of customization, you can also add a fourth option to the automated line. To do so, you will need to record a custom greeting, otherwise nothing will prompt your renters to enter the 4th option. This is especially helpful if you have more than one office, you can prompt the renter for which city/office they would like to reach.