How can renters get help?

Get Help:

Renters having issues with their account can be referred to the "Get Help" section of our website here: Renter Help

Rently has live Customer Care chat available by clicking: 

Most issues can be resolved by:

1. Following the prescribed steps in our Help section
2. Using the Rently Renter mobile app

And if this doesn't resolve their issue, renters can submit a help ticket to [e-mail] and someone will respond with a resolution.

Special Assistance:

As an alternative, please feel free to schedule an in person showing if your potential renter needs any special assistance outside of what we can provide.