Company Settings and Notifications

From the Account tab, the first page will give you access to the Company section. 

This is where you can update your company's notification settings, the auto-showing schedule and a few other company wide settings by clicking the "Edit Account Settings" button.

Company Settings

Main Email: Will receive notifications, and reply-to emails from renters. This email also receives the monthly invoice from Rently. "CC Email" Fields: Will receive additional copy of notifications emails. Main Phone: Phone number that will be forwarded renter calls. Auto Voicemail: Unanswered calls to the Advertised Phone Line are transferred one of two ways: If checked, they are recorded as voicemails and sent to the Main and CC emails. If unchecked, calls will go through to the Main Phone for voicemail handling. *Must remain unchecked if the phone number has an automated phone tree where callers must press a button to select an option. Application URL: A generic application link for all properties. The property application will override this field. Time Zone: Select your Time Zone. Visitor Type: Enable  Safe Mode or other invite options. Max Visits Allowed: Number of page views before a renter is sent for additional review. Schedule: Set the availability for auto-showings. This will not affect Vendor or Agent access. Agent Showing: Enables the Agent Scheduling feature. Tracking Info: Allows you to designate a storage location for lockboxes in your account.

Email Notification Types

These Email notifications (or alerts) will be sent to the associated email addresses when checked.

Vendors- Notification when Vendor checks in using the vendor line Catchall for agents- If an email comes in that no agent is assigned to, it will go here Leads- Copy of email inquires from our syndication partner listing sites Viewings- Notification when renters check-in at a property for a self-showing Feedback- Copy of the renter feedback survey sent after viewing a property Call Center- For clients using our integrated Leasing Call Center, this setting will allow you to get any special alerts